Terms of Service

NexChatBot.com & app.nexchatbot.com

Effective Date: 23 April 2026

These Terms of Service (“Terms”) govern your access to and use of the website nexchatbot.com and any related services provided by NexChatBot (“we”, “our”, or “us”). These Terms constitute a legally binding agreement between you (“User”, “you”, or “your”) and NexChatBot. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Service.

1. Eligibility and Acceptance

By using the Service, you represent and warrant that you are at least 18 years of age and are legally capable of entering into a binding agreement. Access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms as well as our Privacy Policy.

Your continued use of the Service constitutes your acceptance of any updates or modifications made to these Terms from time to time.

2. Description of Services

NexChatBot provides AI-powered chatbot solutions that enable users to create, train, and deploy conversational agents for websites and digital platforms. The Service may include features such as chatbot training using user-provided data, automated responses, integrations, analytics, and related tools.

The functionality and availability of the Service may change over time, and we reserve the right to modify, suspend, or discontinue any aspect of the Service at our sole discretion without prior notice.

3. User Accounts and Responsibilities

In order to access certain features of the Service, you may be required to create an account. You agree to provide accurate, complete, and current information during registration and to keep such information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate accounts that provide false information or engage in suspicious or unauthorized activities.

4. Free Trial and Subscriptions

We may offer a free trial period that allows users to access certain features of the Service for a limited time. The availability, duration, and scope of the free trial are determined at our sole discretion and may be modified or withdrawn at any time.

Upon expiration of the free trial, continued access to certain features may require a paid subscription. Subscription fees, billing cycles, and payment terms will be clearly communicated at the time of purchase.

We reserve the right to modify subscription pricing at any time. Any changes to fees will take effect at the end of the current billing cycle, and continued use of the Service after such changes constitutes acceptance of the updated pricing.

Unless otherwise stated, all payments are non-refundable except where required by applicable law.

5. User Data and Content

You retain ownership of all data, content, and materials that you upload, submit, or otherwise provide through the Service, including chatbot training data and conversations.

By using the Service, you grant NexChatBot a limited, non-exclusive, worldwide license to process and use your data solely for the purpose of operating, maintaining, and improving the Service.

You are solely responsible for ensuring that any data you upload does not violate any applicable laws or infringe upon the rights of any third party.

6. Acceptable Use

You agree not to use the Service for any unlawful, harmful, or abusive purposes. This includes, but is not limited to:

Violating any applicable laws or regulations
Uploading or transmitting malicious code or harmful content
Attempting to gain unauthorized access to systems or data
Using the Service to generate misleading, fraudulent, or harmful outputs
Interfering with or disrupting the integrity or performance of the Service

We reserve the right to investigate and take appropriate action against any violations of this section, including suspension or termination of access.

7. Intellectual Property

The Service, including its design, features, functionality, and underlying technology, remains the exclusive property of NexChatBot and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

Any feedback, suggestions, or ideas provided by you regarding the Service may be used by NexChatBot without restriction or obligation to compensate you.

You may not copy, modify, distribute, sell, or lease any part of the Service without prior written consent.

8. Third-Party Services

The Service may integrate with or provide access to third-party services, including authentication providers, analytics tools, and payment gateways. NexChatBot does not control and is not responsible for the content, policies, or practices of such third-party services.

Your use of third-party services is subject to their respective terms and conditions.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to a breach of these Terms.

Upon termination, your right to use the Service will immediately cease. You may also discontinue use of the Service at any time.

10. Limitation of Liability

To the fullest extent permitted by applicable law, NexChatBot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

In no event shall our total liability exceed the amount paid by you, if any, for access to the Service during the preceding period.

11. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. NexChatBot does not guarantee that the Service will be uninterrupted, error-free, or free from harmful components.

You acknowledge that AI-generated responses may not always be accurate, complete, or suitable for every situation, and you agree to use such outputs at your own discretion.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the applicable laws of your jurisdiction, without regard to conflict of law principles.

In the event of any dispute, you agree to first attempt to resolve the matter informally by contacting us. If a resolution cannot be reached, disputes may be subject to the exclusive jurisdiction of the appropriate courts.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions regarding these Terms, you may contact us at:

Email: support@nexchatbot.com
Website: https://nexchatbot.com